Travellers using Jomo Kenyatta International Airport, JKIA, are set to enjoy convenient land-and-leave luggage services following the launch of ‘Airport Mtaani,’ an innovative luggage handling service by Hala Nairobi, a logistics Company based at JKIA. Speaking during the launch at JKIA on Thursday, Airport Mtaani’s Operations Director, Humphrey Mbogo said the service will ease pressure on a busy JKIA as passengers queue to wait for their luggage.
"Our dedicated team will retrieve the baggage at the belt, clear with the customs at KAA and deliver the baggage to your doorstep. Passengers arriving at JKIA domestically with connecting international flights will also have an opportunity to book luggage storage services in our CCTV-controlled storage," he said.
Airport Mtaani will provide a wide range of services including lost luggage inquiries and facilitation, luggage storage for transmitting passengers, and land-and-leave services which will allow passengers to to skip the hustle of luggage claims.
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JKIA general manager Selina Gor commended Airport Mtaani terming it a revolutionary idea that will transform the passenger experience at Kenya's largest airport.
JKIA general manager, Selina Gor (Left), Airport Mtaani operations manager Humphrey Mbogo (second from left), KAA Chairman Caleb Kositany (second from right) and Mwingi West MP Charles Nguna (right), shake hands during the official launch of Airport Mtaani. PHOTO| ISAYA BWABI
“The convenience of entrusting your belongings to a reliable luggage delivery business like Airport Mtaani cannot be overstated. Travellers can now bid farewell to the hustle and bustle of dragging heavy luggage when they land at JKIA, they can now enjoy the freedom to effortlessly walk out of the terminal building into their vehicles to their next destination," she said.
On his part, Kenya Airports Authority Chairman Caleb Kositany said plans are underway to expand Jomo Kenyatta International Airport and services like those provided by Airport Mtaani are well in line with the vision of a new JKIA.
“At Kenya Airports Authority we run about 22 airports across the country and we have plans to build a new terminal here [at JKIA] which will be state-of-the-art. This airport is a 1978 architecture that was designed for two million passengers but currently handles about ten million passengers. This [Airport Mtaani] is a Kenyan-driven initiative and we hope that you expand to other East African countries,” Kositany said.
